Shipping

SWITZERLAND

We offer free standard shipping within Switzerland. Delivery usually takes 3–5 working days. Deliveries are handled by Swiss Post. Priority shipping can be selected at checkout for an additional fee.

INTERNATIONAL

We offer free shipping worldwide. Delivery usually takes 5–15 working days but may vary depending on the destination. Deliveries are handled by FedEx. VAT and customs duties are covered by us.

RETURNS

SWITZERLAND

All items purchased from us can be returned within 14 days of receipt. Please return the item in its original packaging with all labels to the following address:

PARK Products GmbH
Eschlen 467
CH-3762 Erlenbach i.S.

Any payments already made will be refunded once we have received the returned items.

INTERNATIONAL

For returns from outside Switzerland, please contact us at info@thisispark.com before sending your order back. We will provide you with the appropriate return instructions.

Any payments already made will be refunded once we have received the returned items.

EXCHANGE

SWITZERLAND

For an exchange, please specify the name and colour of the desired replacement item and send the item to be exchanged to the following address:

PARK Products GmbH
Eschlen 467
CH-3762 Erlenbach i.S.

INTERNATIONAL

For exchanges from outside Switzerland, please contact us at info@thisispark.com before sending your item back. We will provide you with the appropriate exchange instructions.